Substack vs XM Cloud

Compare Substack and XM Cloud for your content needs. Find out what actual users are saying about each product and which one is best suited for you!

Substack
Substack
Substack is a user-friendly publishing platform for writers, enabling them to create newsletters and build a subscriber base while retaining full ownership of their content and mailing lists.
XM Cloud
XM Cloud
Meet the CMS that takes your website further, faster. Grow traffic, boost engagement, and drive conversions with AI-assisted authoring, workflows, personalization, and A/B testing - all built in.

What Users Say

See what users who have used Substack and XM Cloud have to say about their overall experience with the product.

Substack's Key Strengths

Read what users love about Substack.

XM Cloud's Key Strengths

Read what users love about XM Cloud.

Substack's Key Issues

Read what issues users have with Substack.

XM Cloud's Key Issues

Read what issues users have with XM Cloud.

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What Marketers & Content Creators Say

Hear from the users who uses Substack and XM Cloud daily about their experience with the editors.

Substack's Editorial Experience Highlights

What marketers love about Substack's editor.

XM Cloud's Editorial Experience Highlights

What marketers love about XM Cloud's editor.

Substack's Editorial Experience Issues

What marketers dislike about Substack's editor.

XM Cloud's Editorial Experience Issues

What marketers dislike about XM Cloud's editor.

Mobile Editing

Find out how the platforms handle the mobile-first experience for the new generation of workforce on the move.

Substack:
Mobile-First Experience

Substack has launched a mobile editor for creating posts directly on iOS and Android devices, offering essential functionalities.

"Today we’re launching a new mobile editor, which allows you to write and publish posts directly from the Substack app for iOS."
Source
"Publishing a new post is available on the Substack iOS and Android apps."
Source
XM Cloud:
Limited Mobile Experience

Sitecore XM Cloud allows mobile-first editing with low-code tools, but some features may require desktop for full functionality.

"...easy-to-use visual tools for authoring, A/B testing, and personalization - powered by brand-aware AI copilots."
Source
"...mobile-first approach, allowing us to have a solid base for our build."
Source
"...difficult to create layouts for different breakpoints..."
Source

Automatic Content Linking

Find out if the platform supports automatic linking of related content to help user discover more content without additional manual effort from the marketer. This automatically create topical clusters of content and is essential for SEO.

Substack:
No Automatic Content Linking

Substack does not support automatic related blog linking features; manual linking is required.

"If you'd like to share certain parts of a post or allow readers to jump to a specific section of a long post, try adding anchor links."
Source
"Recommendations are a Substack super ... However, I couldn't find evidence of automatic related content linking."
Source
"I was wondering if it is a good idea to create a substack and post my content on there as well and even link the substack post back to my main blog."
Source
XM Cloud:
No Automatic Content Linking

XM Cloud does not support automatic linking of related blog posts; linking must be done manually.

"XM Cloud relies on traditional content linking methods without AI-driven automation."
Source
"Linking of related content in XM Cloud needs to be managed manually, not automatically."
Source
"Current capabilities do not include automatic related blog linking, requiring manual setup."
Source

Automatic CTA Linking

Find out if the platform supports automatic display of Call-to-Actions using AI to help users take actions that are relevant to the content they are reading.

Substack:
No Automatic CTA Linking

Substack lacks built-in automatic CTA linking; users rely on external tools for automation features.

"Substack provides no automation tools at all; the author notes this is a primary reason users leave for competitors."
Source
"Substack lacks several critical features needed for effective email marketing, including automated email sequences."
Source
"Users discuss the absence of integrated automation features in Substack, noting their reliance on external tools."
Source
XM Cloud:
No Automatic CTA Linking

Sitecore XM Cloud does not support automatic CTA linking directly for AI-driven context matching.

"XM Cloud does not have any references to automatic CTA linking capabilities."
Source
"Dynamic placeholders allow unique key generation, but don't automatically link CTAs."
Source
"The official Sitecore documentation and resources do not mention automatic CTA linking."
Source

Comments

Find out if the platform supports comments from your users to improve user engagement. This is often a great way to collect feedback and user emails.

Substack:
Comments Supported

Substack supports commenting on posts from both subscribers and non-subscribers, with moderation options available.

"Navigate to your publication's Settings and click on Community. Slide the toggle to enable comments."
Source
"You can now enable comments on your posts for anyone on your mailing list, even if they’re not a paid subscriber."
Source
"Writers can choose whether to allow comments from everyone or only paid subscribers."
Source
XM Cloud:
No Comments Supported

Sitecore XM Cloud does not have built-in commenting features for users to leave comments on content.

"You can add comments to projects, stages, or tasks when collaborating with other users."
Source
"Sitecore XM Cloud focuses on site management, personalization, and performance, lacking user-facing commenting."
Source
"In the ‘migrations’ I usually think about I’m often looking at an existing Sitecore customer trying to move to XM Cloud, but the fact is that there are a lot of options out there and Optimizely is pushing hard to pull those customers over to their SaaS CMS."
Source

Multi-tenancy

Find out if the platform supports managing multiple clients or projects within a single account. This is useful for agencies, multi-client or multi-project scenarios.

Substack:
No Multi-tenancy

Substack does not support multi-tenancy, focusing primarily on individual writers and content monetization.

"Substack is designed for independent writers and does not offer multi-tenancy features."
Source
"Substack emphasizes individual monetization and audience ownership, lacking multi-tenant capabilities."
Source
XM Cloud:
Limited Multi-tenancy

XM Cloud operates as a single-tenant instance; however, the underlying delivery environment supports multi-tenancy.

"XM Cloud runs the Experience Manager environment as a single-tenant instance. The delivery environment..."
Source

What Developers Say

Hear from developers who've integrated and built on Substack and XM Cloud about their experiences.

Ease of Integrating Substack:
Medium
Integration with Substack is feasible but lacks robust features and direct integrations, leading to some workarounds.
Ease of Integrating XM Cloud:
Hard
Integration with Sitecore XM Cloud is notably complex, often requiring additional time and investment, as well as partner assistance.

Substack's DX Highlights

What developers love about building with Substack.

XM Cloud's DX Highlights

What developers love about building with XM Cloud.

Substack's DX Issues

What developers dislike about building with Substack.

XM Cloud's DX Issues

What developers dislike about building with XM Cloud.

Content Modelling

Find out how developers model and manage their content with the platform with key highlights and limitations.

Substack:
No Customisable Content Types

Substack does not offer built-in content modelling features or custom content types.

"Substack offers limited customization, focusing more on content rather than design."
Source
"Directus allows you to create custom schemas, manage data, define roles & permissions for your organization."
Source
"Substack doesn’t allow customization for its newsletter formats, thus limiting content modelling."
Source
XM Cloud:
Customisable Content Types

Sitecore XM Cloud fully supports content modeling with customizable data templates and flexible presentation components.

"Content modeling means creating the schema structure of an element that will be presented on your website. You do this using templates, also known as data templates."
Source
"Sitecore XM Cloud is an entirely new product, focusing on content modeling and APIs."
Source

Custom React Components

Find out if the platform supports custom React components to go beyond the basic HTML components for content.

Substack:
No Custom React Components Supported

Substack does not support custom React components directly in the content editor.

"Over the years, I’ve written and reviewed hundreds of React components for a $1.7B GenAI startup."
Source
"I wanted to display my Substack posts on my website instead of a subscribe link, so I created my own Substack feed component!"
Source
"A customizable React component renders the login page based on the user's UI settings."
Source
"The new components are both fully customizable AND robust."
Source
"I have used substackapi to achieve this Custom Embed Substack Signup Form."
Source
XM Cloud:
Custom React Components Supported

Sitecore XM Cloud supports custom React components through registration, allowing rich interactions ineditors.

"In XM Cloud, developers can bring their own code (BYOC) by referencing an external code base that includes components."
Source
"At the time of writing, XM Cloud Components are new and do not have a full feature set. Because of this, only standard React/Next.js components should be used."
Source
"You can build a component by providing Sitecore managed data to a third party API like Google Maps API."
Source

Full Text Search

Find out if the platform supports full text search across multiple fields to help users find content quickly.

Substack:
No Full Text Search

Substack's search functionality is weak, lacking full text search across all content and authors.

"From the Substack web inbox, readers can search keywords to find posts, publications, and people."
Source
"Substack search can’t find posts even when I know the exact title or URL. Search often can’t find people."
Source
XM Cloud:
Full Text Search Supported

Sitecore XM Cloud supports full-text search allowing users to search content across multiple fields.

"Searches for a full-text phrase within a value. For example, searching for 'apple pie' returns items for which the value is 'We made apple pie'."
Source
"Sitecore Search is a cutting-edge, AI-powered, headless content discovery platform, empowering users to craft tailored and predictive search encounters."
Source

Starter Kits

Discover starter kits and templates to help you get started with the platform.

Substack:
Available

Substack offers various starter kits and templates for creators.

(Expand section to see a list of Substack templates and starter kits.)

XM Cloud:
Available

Sitecore XM Cloud has various starter kits including Next.js and Angular templates.

(Expand section to see a list of XM Cloud templates and starter kits.)

Pricing & Plans

Compare the prices of Substack and XM Cloud.

Substack's Pricing
Monthly Subscription
$5 / month
- Includes all posts for paid subscribers only
- Recurring payments processed via Stripe
- 10% platform fee
- 2.9% + $0.30 transaction fees on Stripe
Annual Subscription
$50 / year
- Includes all posts for paid subscribers only
- Recurring payments processed via Stripe
- 10% platform fee
- 2.9% + $0.30 transaction fees on Stripe
Founding Member Plan
$20 / month
- Optional tier for additional support
- All posts for paid subscribers
XM Cloud's Pricing
XM Cloud
$0 / subscription
- Bundled with Pages and embedded personalization
- Includes Headless Services and Experience Edge in a single subscription

Compare with other technologies

Looking for a better alternative to Substack & XM Cloud? Try Wisp.
Wisp is the best solution for blogging. Try it free today!