WordPress.com vs Substack

Good customer experience with live video tech support; helpful for users needing hands-on assistance.

Some users report that the platform offers great flexibility and features with premium plans.

The platform is considered easy to set up, attracting many users looking for a straightforward blogging experience.

Offers users built-in functionality like payment buttons in basic plans, which can be appealing for beginners.

Many users appreciate the support and documentation available, indicating a well-maintained community.

Some users find WordPress.com to be suitable, especially for those not wanting to deal with technical aspects.

Substack provides a platform for creators to build an audience and potentially monetize their content through subscriptions.

A gradual and reliable growth mechanism for newsletters, built on consistency and word of mouth.

Substack has a user-friendly interface that allows for easy setup and multimedia posts.

Substack provides the opportunity for writers to own their subscribers and communicate directly with them.

Substack allows for both free and paid content, giving flexibility in content sharing and potential monetization.

Substack allows writers to categorize their posts into unlimited publications, making it user-friendly for creators.

A significant number of users report frustration with customer service, especially concerning lack of support for free plans.

Many reviews highlight issues with pricing, calling it outrageous for the limitations it imposes on users.

Several users find the platform slow and riddled with vulnerabilities due to excessive reliance on plugins.

Users often complain about the complexities introduced by the new editor interface that disrupts their workflow.

The Gutenberg editor has received mixed reviews, with some users labeling it counterintuitive and difficult for beginners.

Some users express that the support for WordPress.com is lacking, particularly for those who don't invest in premium plans.

New writers may struggle to monetize effectively on Substack without a pre-existing audience.

Substack does not offer advanced features such as personalization tags or email automations, which limits marketing effectiveness.

While there are success stories, many new writers face challenges in gaining visibility and building an audience.

Writers may find it difficult to gain traction on Substack, especially without an established audience.

There is a perception that Substack may not provide enough engagement compared to platforms like Reddit.

Substack may not be the best option for long-term growth compared to other platforms that offer better discoverability.

Users appreciate the flexibility and ease of use compared to traditional editors.

Divi is powerful and flexible with a user-friendly interface, appealing for developers.

Initial impressions indicate great layout flexibility and clean distraction-free writing.

The native editor was a key reason for choosing Substack due to its ease of use.

Users appreciate the minimalist design of the Substack editor, allowing focus on writing.

The simplicity of publishing content on Substack is frequently highlighted by users.

Substack allows for creative, personal writing, garnering a welcoming community.

A user noted that they find their writing process improved with Substack's tools.

Several users encourage others to start writing on Substack for its user-friendly nature.

Users face sluggish performance with longer articles in Gutenberg.

Disorganized interface and complex user experience hinder usability.

The editor's reliance on shortcodes complicates migration away from Divi.

Initial blocks organization and toolbar access in Gutenberg is not intuitive.

Users have expressed frustrations with the draft page becoming unresponsive at times.

Some complaints about a lack of detailed formatting options compared to other CMS platforms.

Users noted that SEO effectiveness on Substack can be lacking, affecting visibility.

Some find that monetization options can be unclear or limited without a paid subscription.

Reports of suboptimal user experience with formatting issues during editing.

Users mention that some features feel half-baked or underdeveloped compared to competitors.

The Site Reviews plugin offers excellent support and extensive features for managing reviews.

Substack allows quick setup without technical knowledge, appealing to non-experts.

Users appreciate the community and engagement aspects of Substack, as it attracts serious writers.

The platform is free and offers monetization options for writers.

Some users reported a steep learning curve with custom settings, causing frustrations during setup.

Difficulty with finding the correct Place ID for showing related Google reviews for their business.

Some users faced issues with caching interfering with nonce verification for security.

Substack lacks solid SEO functionality, which can hinder discoverability.

Emails sent through Substack are public, reducing exclusivity for subscribers.

Users struggle with managing multiple lists when using Substack and Mailchimp together due to lack of integration.

There is no direct integration for tracking Facebook Pixel conversions with Substack.